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FAQ's: When will my order ship? Please allow 2 - 3 weeks. How will my order ship? Orders within the continental U.S. will ship FedEx ground. Please e-mail customer service for rates to Alaska, Canada, Hawaii, Puerto Rico and International shipping. Do I send my diploma to you? Please do not send your diploma. All frames include easy-to-follow instructions on how to mount your diploma or certificate. Do you offer express shipping? Please e-mail customer service for express shipping quotes. My frame arrived damaged. Please e-mail customer service for a return authorization within 30 days from the delivery date. We will issue a call tag and exchange the frame at no cost to you. Replacement frames will ship upon receipt of the damaged frame. My questions are not listed. Please contact customer service and we will be happy to answer all your questions. To contact customer service, please call us Toll-Free at: 800 603-8977 or e-mail us at: customerservice@graphic-awards.com |
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Policy P.O.Box 518, Lomita, CA 90717 Toll Free (800) 603 - 8977 Phone (310) 530 - 7743 Fax (310) 530 - 7745 E-mail: customerservice@graphic-awards.com |